DISTANCE SALES AGREEMENT

1. PARTIES

This Agreement has been executed between the following parties under the terms and conditions set forth below.

A. “BUYER” (hereinafter referred to as the “BUYER” in this Agreement)

B. “SELLER” (hereinafter referred to as the “SELLER” in this Agreement)

NAME & SURNAME:
ADDRESS:

By accepting this Agreement, the BUYER acknowledges in advance that, in case the order subject to this Agreement is confirmed, they are obliged to pay the order price, shipping costs (if any), taxes, and any other additional charges specified, and that they have been informed accordingly.

2. DEFINITIONS

In the application and interpretation of this Agreement, the terms below shall have the meanings indicated against them:

• MINISTER: Minister of Customs and Trade

• MINISTRY: Ministry of Customs and Trade

• LAW: Law No. 6502 on Consumer Protection

• REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)

• SERVICE: Any consumer transaction other than the supply of goods performed or committed to be performed in return for a fee or benefit

• SELLER: The company offering goods to consumers within its commercial/professional activities, or acting on behalf of or for the account of the provider of goods

• BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes

• SITE: The website owned by the SELLER

• ORDERER: The natural or legal person requesting a good or service via the SELLER’s website

• PARTIES: SELLER and BUYER

• AGREEMENT: This distance sales agreement between SELLER and BUYER

• GOODS: Movable items subject to shopping, and intangible goods such as software, sound, images prepared for use in electronic environment

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product(s) ordered electronically by the BUYER via the SELLER’s website, the specifications and sales price of which are specified below.

The prices listed and announced on the site are the sales prices. The announced prices and promises are valid until updated or changed. Prices announced for a limited period are valid until the specified expiration date.

4. SELLER INFORMATION

Company Name
Address
Telephone
Fax
E-Mail

5. BUYER INFORMATION

Recipient
Delivery Address
Telephone
Fax
E-Mail / Username

6. ORDERER INFORMATION

Name/Surname/Title
Address
Telephone
Fax
E-Mail / Username

7. INFORMATION ON THE PRODUCT(S) SUBJECT TO THE AGREEMENT

7.1. The basic characteristics (type, quantity, brand/model, color, quantity) of the goods/services are published on the SELLER’s website. If a campaign is organized, the features can be examined during the campaign period.

7.2. The prices listed are sales prices. They remain valid until updated or changed. Campaign prices remain valid until the campaign end date.

7.3. The total sales price including all taxes is shown below:

• Product Description

• Quantity

• Unit Price

• Subtotal (VAT included)

• Shipping Fee

• Total Amount

Payment Method and Plan
Delivery Address
Recipient
Billing Address
Order Date
Delivery Date
Delivery Method

7.4. The shipping fee for product delivery shall be borne by the BUYER.

8. BILLING INFORMATION

Name/Surname/Title
Address
Telephone
Fax
E-Mail / Username

Invoice delivery: The invoice will be delivered to the billing address along with the order at the time of delivery.

9. GENERAL PROVISIONS

(The full section continues with clauses covering:

• Confirmation of pre-information by the BUYER

• Delivery terms (within legal 30-day maximum)

• Obligations of the SELLER to deliver complete and compliant goods/services

• Right of the SELLER to provide equal quality/price substitutes with BUYER’s approval

• Refund obligations if delivery becomes impossible

• Payment, bank/cancellation issues

• Unauthorized card use procedures

• Force majeure provisions

• SELLER’s communication rights (phone, SMS, e-mail, etc.)

• Inspection and acceptance of goods by BUYER

• Rules regarding unlawful/abusive site usage, spam, malware, etc.

• Legal responsibility of the BUYER in case of violation)

10. RIGHT OF WITHDRAWAL

10.1. For goods: The BUYER has the right to withdraw within 14 (fourteen) days from the delivery date, without legal or penal liability and without giving any reason, by notifying the SELLER. For services: the period starts from the signing date of the contract. Withdrawal is not possible for services started with consumer approval before the expiry of the withdrawal period. Costs related to withdrawal are borne by the SELLER.

10.2. Conditions for exercising withdrawal rights include written notification to the SELLER within 14 days and return of goods in full, with packaging, invoice, return form, and accessories intact. Refunds are processed within 10–20 days, subject to legal terms.

(Additional clauses cover depreciation responsibility, campaign discounts, etc.)

11. PRODUCTS WITHOUT RIGHT OF WITHDRAWAL

• Custom/personalized goods

• Underwear, swimwear, cosmetics, hygiene products if opened after delivery

• Perishables or goods with short shelf-life

• Goods inseparably mixed with others after delivery

• Printed periodicals (newspapers, magazines)

• Digital content/services delivered instantly

• Opened software, books, CDs, DVDs, data storage items, stationery (toner, cartridge, etc.)

For cosmetics, textiles, stationery: goods must be unopened, unused, undamaged.

12. DEFAULT AND LEGAL CONSEQUENCES

In case of default on credit card payments, the BUYER accepts to pay interest and be responsible towards the bank per the credit card agreement. The SELLER reserves the right to claim damages.

13. JURISDICTION

In disputes arising from this Agreement, applications may be made to consumer arbitration committees or consumer courts within the monetary limits specified by law, at the BUYER’s place of residence or where the transaction was made.

14. ENFORCEMENT

When the BUYER makes payment for the order placed through the Site, they are deemed to have accepted all terms of this Agreement. The SELLER is obliged to ensure software arrangements so that the BUYER confirms having read and accepted the Agreement before the order is finalized.

SELLER:
BUYER:
DATE: